Telehealth Tips

When choosing to receive care through telehealth, it’s important to prepare ahead of time so you can feel comfortable and make the most of your appointment. These tips can help ensure you receive the care you need.

Talk to your insurance company about coverage and copays.
Call our office to make an appointment. We will email you detailed log on information.
Before your appointment, make sure whatever device you’re using (desktop, laptop, tablet,or phone) is fully charged/plugged in, and that you have a reliable internet connection.
Write down your questions, as well as any symptoms and how long you’ve had them.
Gather your medications and any equipment (thermometer, scale, blood pressure cuff, etc.) you’ll need.
Find a quiet space close to your router or computer (the closer your wi-fi signal, the better the connection).
Turn off the TV and any noisy devices like HVAC units and ceiling fans. Put your pets in another room, and mute any desktop notifications.
Make sure the light is in front of you so your doctor can see you clearly.
Place your phone or tablet in a holder or lean it against something heavy rather than holding it.
Use headphones for privacy and to minimize any feedback or static.
After your appointment, most telehealth providers will email patient assessment and instructions, but take notes anyway and confirm you understand everything before hanging up.